Question 1

What is the insurance system for motorcycle rental?

Accepted Answer

Each model of motorcycle has a separate customer risk fee.
Example: XT660R YAMAHA insurance fee (customer risk) is 700 euros.

Question 2

What is required from me when renting a motorcycle?

Accepted Answer

Valid motorcycle license
being over 21 years old
Valid credit card or cash deposit
Sufficient motorcycle riding experience
Having a motorcycle license for at least 2 years

Question 3

What should I do if the motorcycle I rent has a technical problem on the road?

Accepted Answer

This service is free.
Rent A Scooters technical service in Istanbul and surrounding areas will come to your aid within 3 hours at the latest.

Question 4

Motorcycle Tire Problems

Accepted Answer

Rent A Scooters is not responsible for tire bursts or other tire-related problems that may occur on the road of the motorcycle you rent.

Question 5

Can I rent a motorcycle GPS?

Accepted Answer

Yes, a GPS navigation device is available for 7 euros per day.

Question 6

What is included in the motorcycle rental price?

Accepted Answer

Helmet
Map and road information

Question 7

Advance payment?

Accepted Answer

If the payment sent in advance for the motorcycle reservation is canceled or the reservation date is not arrived, the money in question will not be refunded.

Question 8

Can I rent a motorcycle from cities other than Istanbul?

Accepted Answer

No

Question 9

Can I pick up my motorcycle from the airport, bus station or hotel in Istanbul and its surroundings?

Accepted Answer

No

Question 10

Can I rent a motorcycle with a guide?

Accepted Answer

We have a guided motorcycle rental system with prior notice.

Question 11

Motorcycle speed limits in Turkey?

Accepted Answer

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Question 12

Can I call you if I have any problems on the road (road, hotel, shopping, etc.)?

Accepted Answer

Yes, our phones are open 24 hours a day to assist you.

Question 13

Can I get to know you?

Accepted Answer

Koray Sadıkoğlu
Mehmet Özbalık

Question 14

Do you have special prices for long-term rentals and groups?

Accepted Answer

Yes, get information from Rent A Scooters office.
WE WISH YOU A NICE AND ENJOYABLE MOTORCYCLE HOLIDAY.

Question 15

Expenses that may arise after the accident

Accepted Answer

Vehicle towing and parking fees etc. are not included in the motorcycle deposit. (Excluding technical problems)
If the motorcycle is left before the end of the rental period due to the user having an accident or other personal problems (where Rent A Scooters is not responsible), no refund will be made.
However, for special cases, a free rental document is issued for the cost of the remaining rental period to be used in the future (2 years).

Question 16

Mileage and Oil change

Accepted Answer

Oil and oil change fees are the responsibility of the customer after every 1500 km for scooters and every 3000 km for motorcycles.
Engine Replacement After Accident
If a new motorcycle is requested after the accident, a fee is required.

Question 17

Credit Card Deposit

Accepted Answer

Traffic fines that may occur between the rental dates of the rented motorcycle, non-payment of fees for bridge and highway crossings, or damage that may occur to the motorcycle by the renter will be blocked from your credit card for the amount determined by the Rent A Scooters company for additional payments.

If there is no additional payment as of the day the motorcycle is rented, this blockage will automatically be removed from your credit card after 25 days, which is the legal process.

Your credit card must be open to pre-authorization. Please check before receiving the motorcycle.

When renting a motorcycle, you will be asked for a credit card, especially for the deposit. Please make sure that your credit card is open for this type of transaction before coming to our office, and ask your bank. You can also pay the deposit in cash if you wish.

Question 18

While Driving a Motorcycle and Scooter

Accepted Answer

It is forbidden to use motorcycles and scooters with slippers!

Rear Passenger Age Limit
Passengers on the back of the motorcycle must be at least 16 years old.

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Question 19

If the Traffic Registration License, Registration Plate and Key are Lost

Accepted Answer

If you lose the traffic registration license or registration plate of the motorcycle or scooter you rented, there is a fee of € 90.

If you lose the ignition key of the motorcycle or scooter you rented, you will be charged for the original ignition key. Prices vary depending on the motorcycle and scooter brand. (For example, the cheapest new ignition key is €50, the highest priced ignition key is €190)

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